FREQUENTLY ASKED QUESTIONS
Within New Zealand:
Anyone can purchase from the SALE page
Miles Nelson & MNC products: are available from most hardware stores in NZ place your order at the ‘special order’ counter.
NZ Locksmiths can open an account with us and purchase directly of the site all hardware products.
Schlegel Giessie: NZ Joinery companies can open an account with us.
Orders placed before midday are dispatched the same day. And then the products are in the hands of the courier company. You can follow your parcel with a track and trace link.
Alternatively you can collect your parcel from our warehouse in Rosedale, Auckland. You need to call us before placing the order to confirm your pickup time.
Please call us on 0800 663 5766 for instructions and a returns number.
No returns on overseas purchases (for faulty products please call us on +64 800 663 5766)
Please call the below:
Retail Stores: 0800 663 5766
Locksmiths: 021 721 899
Joiners: 021 473 255
Architects/Specifiers: 021 428 750
CONTACT US FOR ANY QUESTIONS
Miles Nelson Products are sold through hardware stores throughout New Zealand.
For a quote or to place an order...