Please allow 30 days for delivery. Free shipping on orders over (USD) $100.00. Orders under (USD) $100.00 incur a (USD) $30.00 surcharge. You are responsible for any local custom’s charges, fees or taxes once your goods have reached the final destination.
Shipping & Returns
Goods Return Policy
(excludes goods covered under the
Prior to a product return, customers must obtain a good return
Please note that non-stocked products or specially ordered products are non-returnable.
Goods to be returned by the customer are at the customer’s expense and risk and must be returned in the original undamaged packaging with the
5 Lovell Court
Miles Nelson will only accept a return of goods if the goods are returned in “as new” and saleable condition free of any damage and subject to the customer paying a restocking fee of up to 25% of the invoiced price of the returned goods.
All goods must be returned within 28 days of the original order being placed. Any request to return goods by the
Please note that going forward any goods returned without an attached
Please note that products from 'Clearance section' are non-returnable.
If you have any questions, please contact your Miles Nelson representative or call one of our customer services team on 0800 6635 766.