Products covered: All General Hardware Products including Bannister Brackets, Bathroom Fittings, Cabinet Hardware & Handles, Cabin Hooks, Door Fittings, Door Stops, Hinges, Hooks, Kickplates, Push Plates, Grab Rails, Letterbox Letters & Numbers, Neck Bolts, Security Fittings (excluding the Patio Bolts, Mini Bolts, Restrictor Stays and Security Window Stays), Socket Bolts and Window Fittings.
These products are warranted to be free from mechanical and workmanship defects for 5 years from the original date of purchase.
If a mechanical defect occurs simply return the product together with proof of purchase to point of purchase for replacement.
Over time the surface may deteriorate if exposed to adverse atmospheric conditions caused by sea, air and weather. Finish deterioration caused by exposure to adverse atmospheric conditions or occurring from the use of paints, solvents, acid cleaners or scratching from keys is not considered a defect in the finish and is not covered by the warranty conditions.
Likewise the warranty does not cover damage caused by incorrect installation, accident, neglect or other factors over which Miles Nelson have no control and as such Miles Nelson shall not be held liable for any losses or expenses such as loss of use, damage to property or consequential damages or expenses.
Products are designed for residential use only unless otherwise stated. If products are used for commercial purposes the consumer guarantees act does not apply.